National Occupation Code (NOC): 6525

Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.

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Job Duties for Hotel front desk clerks

• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment.

Working Conditions for Hotel front desk clerks

Work is performed standing at a desk for extended periods of time, making comfortable footwear and good posture necessary.

Alternate Job Titles

• Day Clerk - Hotel
• Desk Clerk, Hotel
• Front Desk Agent
• Front Desk Hotel Clerk
• Front Office Hotel Clerk
• Guest Service Agent
• Guest Service Representative - Hotel
• Guest Services Agent - Hotel
• Hotel Clerk
• Hotel Concierge
• Hotel Front Desk Clerk
• Hotel Front Office Clerk
• Hotel Night Auditor
• Hotel Receptionist
• Night Auditor - Hotel
• Night Clerk
• Night Clerk - Hotel
• Reception Clerk - Hotel
• Reservations Clerk - Hotel
• Room Clerk
• Room Clerk - Hotel
• Room Service Clerk - Hotel
• Superintendent Of Services - Hotel
• Guest Services Agent - Hotel
• Hotel Front Desk Clerk
• Night Clerk
• Reservations Clerk - Hotel
• Room Clerk
• Guest Service Representative
• Concierge
• Guest Service Associate